In short: StakeOS is a workplace app that businesses use to manage their staff, rotas, documents and compliance. You can only use it if a business invites you, and it's free for staff. Your employer decides what information is kept about you and for how long, within the law. These terms explain the rules for using the app.
1. Who we are
StakeOS (the “App”) is provided by Misbah Enterprises Ltd, a company registered in England and Wales (company number 12407307), with its registered office at Unit 19a Lloyds Court, 25 North Tenth Street, Milton Keynes, England, MK9 3EL (“we”, “us”, “our”).
For help with the App, email support (at) misbah.enterprises or call 01908 675947. For questions about your personal information, email privacy (at) misbah.enterprises.
2. These terms
These terms apply to anyone who uses the StakeOS app on iPhone or Android, or the StakeOS web dashboard. By creating an account or using the App, you agree to them. If you don't agree, please don't use the App.
How personal information is handled is explained in our privacy policy.
3. Who can use StakeOS
- StakeOS is a business tool. Accounts are created by invitation only: a business using StakeOS (your “Employer”) adds you and sends you an invitation.
- You must be at least 16 years old and be employed or engaged by, or acting for, the Employer that invited you.
- What you can see and do in the App is set by your role, which your Employer chooses.
- StakeOS is free for staff to use.
4. Your account
- Keep your login details secure and don't share your account with anyone.
- Make sure the information you give is accurate, and keep it up to date (for example, by uploading a renewed passport, visa or right-to-work document).
- Tell your manager or us straight away if you think someone else has used your account.
- You are responsible for what is done through your account, such as uploading documents, giving your availability or signing documents.
5. Your Employer's role
Your Employer controls the workplace information held about you in StakeOS (such as your staff record, documents, rotas, hours and pay records) and is responsible for using it lawfully. We provide and run the App on your Employer's behalf. If you work at Caprinos Pizza Milton Keynes, Misbah Enterprises Ltd is also your Employer. Questions about why information is held, or requests to see or correct it, can go to your Employer or to us, and we'll pass them on where needed.
6. Hours, pay and payslips
- Any hours, pay rates or pay figures shown in the App are for information and day-to-day management.
- Your official payslip, issued by your Employer or its accountant, is the formal record of your pay, tax and deductions.
- Managers may change rotas and other records. Records show who last changed them and when, and every change to a pay rate is recorded with the old and new rate, who made it and when.
- If you think a figure is wrong, raise it with your manager. These terms don't change your employment contract or your legal rights as an employee.
7. Documents and electronic signatures
You may be asked to upload documents (such as a passport, visa, share code or driving licence) and to sign documents, such as your employment contract, electronically in the App. When you sign, we record your name, the date and time, and the signature you draw or type, as evidence of the signature. An electronic signature made this way is intended to be as binding as a handwritten one.
8. Acceptable use
You must not:
- upload anything false, misleading or unlawful, or anything belonging to someone else without permission;
- try to access information or features you haven't been given permission to use;
- record hours, shifts or availability for another person, or falsify any record;
- interfere with, reverse-engineer or overload the App, or try to break its security; or
- use the App for anything other than legitimate work for your Employer.
9. Your content
You keep ownership of the information and files you add. You allow us to store, process and display them only as needed to run the App for you and your Employer.
10. Leaving, deactivation and deleting your account
- When your work with an Employer ends, your access is switched off. Your records aren't deleted straight away.
- You can ask for your account to be deleted in the App, or by emailing privacy (at) misbah.enterprises. See delete your account for how it works.
- Some records must be kept by law for a set time even after you leave or ask for deletion: right-to-work records for 2 years after employment ends, and pay, tax and National Insurance records for 3 years after the end of the tax year they relate to. They are kept securely and then deleted automatically. The privacy policy has the full list.
11. Availability and changes to the App
We work to keep StakeOS available and secure, but we can't promise it will always be uninterrupted or error-free. We may update, change or withdraw features to improve the App, meet legal requirements or keep it secure.
StakeOS relies on trusted third-party services to run, including Google Firebase for hosting and data storage. The privacy policy lists them.
12. Our intellectual property
The App, including its design, software and the StakeOS name, belongs to Misbah Enterprises Ltd or its licensors. You may use it only as these terms allow.
13. Our responsibility to you
- Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited or excluded under the law of England and Wales.
- Otherwise, we aren't responsible for loss that wasn't reasonably foreseeable, or for loss caused by events outside our reasonable control.
- Nothing in these terms affects your statutory rights.
14. Suspending or ending access
Your Employer or we may suspend or end your access if your work ends, if you break these terms, or if we need to protect the App, other users or comply with the law. You can stop using the App at any time.
15. Changes to these terms
We may update these terms from time to time. If we make significant changes, we'll tell you in the App or by email before they take effect. The date at the top of this page shows when they were last updated.
16. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
17. Contact us
Misbah Enterprises Ltd
Unit 19a Lloyds Court, 25 North Tenth Street, Milton Keynes, England, MK9 3EL
Support: support (at) misbah.enterprises
Privacy: privacy (at) misbah.enterprises
Tel: 01908 675947